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Privacy Policy

PRIVACY POLICY

Effective Date: August 17, 2026

Ralex’s Fence, operated by Ralex’s Remodeling SVCS CORP (“Ralex’s Fence,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.ralexfence.com, submit a form, call us, request an estimate, or otherwise communicate with us.

  1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide, including:

• First and last name
• Email address
• Telephone number
• Project or property address
• Fence type, measurements, photographs, and project details
• Messages, estimate requests, appointment information, and other communications

We may also automatically collect certain technical information when you use our website, including:

• IP address
• Browser and device type
• Pages visited and time spent on the website
• Referring website or advertising source
• Cookie identifiers and similar analytics information

  1. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Respond to inquiries and estimate requests
• Contact you by telephone, email, or text message
• Schedule measurements, consultations, and installations
• Prepare quotes and provide fence-related services
• Follow up regarding a requested service
• Improve our website, advertising, and customer experience
• Measure calls, form submissions, and advertising performance
• Prevent fraud, protect our business, and comply with applicable law

Submitting a form or requesting an estimate does not guarantee service availability, pricing, or acceptance of a project.

  1. CALLS AND TEXT MESSAGES

If you provide a telephone number, you authorize Ralex’s Fence to contact you regarding your inquiry, estimate, appointment, or requested service.

Message and data rates may apply. Message frequency may vary. Consent to receive marketing text messages is not a condition of purchasing our services. You may opt out of marketing text messages by replying STOP or by contacting us.

Calls may be measured or tracked for customer service and advertising attribution. If a call is recorded, any required notice or consent will be provided in accordance with applicable law.

  1. COOKIES, ANALYTICS, AND ADVERTISING

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website activity, and measure advertising results.

We may use services provided by Wix, Google Analytics, Google Ads, and other advertising or analytics providers. These services may collect technical and usage information through cookies or similar technologies.

Google Ads may use conversion tracking to help us understand whether an advertisement resulted in a website visit, telephone call, or contact request. Google may also use forwarding telephone numbers to measure calls generated by advertisements.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect how the website functions. You may also review Google’s privacy controls at policies.google.com/privacy.

  1. HOW WE SHARE INFORMATION

We may share information only when reasonably necessary with:

• Website hosting and form providers, including Wix
• Advertising and analytics providers, including Google
• Telephone, email, scheduling, and customer-management providers
• Contractors or service providers assisting with an authorized project
• Government authorities or other parties when required by law or necessary to protect legal rights

We do not sell personal information for money. We do not disclose customer information to unrelated third parties for their independent marketing purposes.

  1. DATA RETENTION

We retain information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

  1. DATA SECURITY

We use reasonable administrative and technical safeguards intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

  1. YOUR PRIVACY CHOICES

Depending on where you live, you may have the right to request access to, correction of, or deletion of certain personal information. You may also request that we stop sending marketing communications.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

  1. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. Ralex’s Fence is not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies.

  1. CHILDREN’S PRIVACY

Our website and services are intended for property owners and adults seeking fence-related services. We do not knowingly collect personal information from children under 13.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website after an update constitutes acknowledgment of the revised policy.

12. CONTACT US

If you have questions about this Privacy Policy or want to submit a privacy request, contact:

Ralex’s Fence
Ralex’s Remodeling SVCS CORP
Website: www.ralexfence.com
Email: alexander@ralexfence.com
Phone: (813) 593-9058

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